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Court Staff Orientation
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Ethics for Clerks
Knowing the Rules: Ethics for Clerks
Prohibition Against Giving Legal Advice

Principles
1. Impartiality
2. Personal Integrity
3. Professionalism
4. Confidentiality
5. Impropriety
6. Appearance of Impropriety
7. Prohibition Against Giving Legal Advice
8. Duty of Service
9. Competency
10. Discrimination
11. Harassment
12. Technology

Resources
California Code of Ethics
Personnel Rules
What Information Can Court Staff Provide?

Serve the public by providing procedural assistance that is as helpful as possible without giving legal advice. Dilemma
· You Accidentally Overhear...

Guidelines
Given the experience and visibility of court employees, it is natural for those who deal with the court, including attorneys and litigants as well as the general public, to ask questions such as "Should I fight this?" "How do I fight this?" "To whom should I go for legal assistance?" "What does the law say?" Court employees can and should patiently explain how to file forms and pay fines, and should clarify legal language and the court's policies attendant to procedural due process. They must not, however, cross the line separating a court employee from a licensed legal practitioner by giving their opinion on the law or, worse, giving their opinion as the law. Court employees should cite this Principle when pressed by those seeking gratuitous legal advice.

References

What Information Court Staff Can Provide

Personnel Rule:
Rule 9.05 C (3) b authorizes discipline of employees for “just cause.”
Glossary of Terms in Personnel Rules for the definitions of “just cause”:
1: failure to comply with federal and state constitutions, statutes, municipal ordinances, rules and regulations;
4: failing or refusing to perform job requirements satisfactorily;
15: attempting to use influence to affect a court action’s outcome.