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Court Staff Orientation
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Ethics for Clerks
Knowing the Rules: Ethics for Clerks
Professionalism

Principles
1. Impartiality
2. Personal Integrity
3. Professionalism
4. Confidentiality
5. Impropriety
6. Appearance of Impropriety
7. Prohibition Against Giving Legal Advice
8. Duty of Service
9. Competency
10. Discrimination
11. Harassment
12. Technology

Resources
California Code of Ethics
Personnel Rules
What Information Can Court Staff Provide?

Behave toward all persons with respect, courtesy and responsiveness, acting always to promote public esteem in the court system.

Dilemma
· Everybody's a Critic


Guidelines
Employment in the court system is a public trust engendered by the citizens' confidence in the professional knowledge and competency and personal integrity of the officers and employees of the judicial branch. A professional knows every aspect of his or her job and can provide complete, understandable answers to the public's questions. A professional presents a businesslike image of methodical and systematic efficiency and does not abuse the position of power that special knowledge affords. A professional never criticizes a coworker in public or denigrates a customer at the counter. A professional raises conflict resolution to an art form, always seeking to preserve the dignity of the court. The word "respect" is never far from the professional's mind.

References

Personnel Rule:
Rule 9.05 C (3) b authorizes discipline of employees for “just cause.”
Glossary of Terms in Personnel Rules for the definitions of “just cause”:
23: acting in a manner that reflects poorly upon the integrity of the Judicial Branch.